you wish, you may mail your clock or watch to us for a free
estimate. Please include your name, address, phone number, e-mail
address, an estimated value of the item, and a description of the
problem. Be sure to adequately insure the package.
We’ll contact you with an estimate and
won't start the work until authorize us to do so. If you decide
not to have us do the work, we’ll still have to charge you for
shipping, before we send it back.
We’ll notify you as soon as we finish
your repair, telling you the cost of the job and shipping. Once we
receive your payment by check, money order, or credit card, we’ll
ship your clock or watch to you.
To ensure the safe
delivery of your clock, please do the following:
1. Find two strong, sturdy boxes. The
smaller one should have enough room for your clock, plus three
to four inches of space on each side for packing materials. This
one should fit into the larger one.
2. Remove the pendulum and keys and any
loose items. Wrap them separately and place them in an envelope.
No loose parts should be inside the clock.
3. If your clock has weights, don’t
send them, Instead, make a note of about how much they weigh,
and we’ll test the clock with weights we have in the shop. If
you send them, wrap them up individually. Make sure to pack them
in the bottom of the box so they don’t roll or bump into each
4. Wrap your clock in bubble wrap and
put plenty of packing material around it.
5. Tape up this smaller box and place
it inside a larger one, including packing materials so it doesn’t
shift in transit. Then tape up the larger box closed using clear
To ensure the safe
delivery of your watch, please do the following:
1. Wrap your watch in a piece of bubble
2. Place it into an envelope or Zip-Loc plastic bag.
3. Wrap this in another piece of bubble wrap.
4. Place this into a small box making sure it’s packed so it
doesn’t shift. The small Priority Mail boxes provided by the
U.S. Postal Service are just right. For extra security, pack
this box into a larger one and tape shut with clear packing
Mail either your
clock or watch insured to:
2441 Cheshire Bridge Road, Suite 120
Atlanta, GA 30324